Please contact me if you have any problems including damage with your order. Please photograph damaged products and package.
I make all my products in a safe, pet friendly space.
Shipping: Our stated shipping policy is 3-5 business days unless stated for specific products but please contact us if you have a deadline and I will do my best to accommodate. Tracking and shipping notifications will be sent out after the product has shipped. Entering a incorrect shipping address may delay shipment. Additional fees will incur if a package is returned or has to be rerouted.
Returns: we love happy customers so we gladly accept returns and cancellations. Please note the following conditions:
Cancellations: Request cancellation within 3 hours of placing an order.
Return: Contact within 7 days of delivery. Ship items back within 14 days of delivery with tracking. Buyer is responsible for return shipping costs. Refunds will be made when we receive the return in house. Shipping and handling charge are not refundable.